Privacy Policy

Last updated: November 28, 2025

Our Commitment to Your Privacy

At Caliber Folio, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. We are committed to maintaining the confidentiality and security of your data in accordance with applicable privacy laws and regulations.

By using our website or services, you consent to the data practices described in this policy. We encourage you to read this document carefully to understand how your information is handled.

Information We Collect

Information You Provide to Us

We collect personal information that you voluntarily provide when you:

Fill out contact forms or inquiry requests on our website
Subscribe to our newsletters or communications
Create an account or engage our services
Communicate with us via email, phone, or other channels

This information may include your name, email address, phone number, company name, job title, and any other details you choose to share in your communications with us.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

IP address and approximate geographic location
Browser type and version
Device type and operating system
Pages visited and time spent on our website
Referring website or source
Date and time of your visit

This information is collected through cookies and similar tracking technologies. You can learn more about our cookie practices in our Cookie Policy.

Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

Your consent when you voluntarily provide information or accept cookies
Contractual necessity when providing services you've requested
Legitimate business interests in improving our services and communications
Legal obligations to maintain records and comply with regulations

Data Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form inquiries are typically retained for three years, while client service records are maintained for seven years to comply with accounting and tax regulations. Marketing communications data is retained until you opt out or request deletion.

How We Use Your Information

Service Delivery and Communication

We use your personal information to respond to your inquiries, provide the accounting and bookkeeping services you request, communicate with you about your account, send service-related notifications, and process your transactions.

Website Improvement and Analytics

We analyze usage patterns to understand how visitors interact with our website, identify technical issues and areas for improvement, optimize our content and user experience, and develop new features and services.

Marketing Communications

With your consent, we may send you newsletters, promotional materials, and information about our services that we believe may interest you. You can opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.

Data Sharing with Third Parties

We do not sell your personal information to third parties. We may share your data with:

Service providers who assist us in operating our website and delivering services (such as hosting providers, email services, and analytics tools)
Professional advisors when necessary for legal, accounting, or business purposes
Law enforcement or regulatory authorities when required by law or to protect our legal rights
Business partners only with your explicit consent for specific purposes

All third parties we work with are contractually obligated to maintain the confidentiality and security of your information.

How We Protect Your Data

Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

Secure socket layer (SSL) encryption for data transmitted between your browser and our servers
Regular security assessments and vulnerability testing
Restricted access to personal data on a need-to-know basis
Secure backup systems and disaster recovery procedures
Employee training on data protection and confidentiality

Data Encryption and Storage

All sensitive personal data is encrypted both in transit and at rest using industry-standard encryption protocols. We store your information on secure servers located in reputable data centers that maintain high security standards and compliance certifications.

Access Controls and Monitoring

We maintain strict access controls to ensure that only authorized personnel can access personal data. All access to sensitive information is logged and monitored. We conduct regular audits of our security practices and update our procedures as needed to address emerging threats.

Breach Notification Procedures

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities in accordance with applicable laws. We will provide information about the nature of the breach, the data affected, and steps we are taking to address the situation and prevent future incidents.

Your Privacy Rights

Right to Access Personal Data

You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used, and machine-readable format within 30 days of your request.

Right to Rectification and Erasure

If your personal information is inaccurate or incomplete, you can request that we correct or update it. You also have the right to request deletion of your personal data, subject to certain legal exceptions such as our obligation to maintain records for tax and regulatory purposes.

Right to Data Portability

You can request to receive your personal data in a portable format, or ask us to transfer it directly to another service provider where technically feasible.

Right to Object to Processing

You have the right to object to certain types of data processing, including processing for direct marketing purposes. You can opt out of marketing communications at any time, and we will honor your request promptly.

How to Exercise These Rights

To exercise any of these rights, please contact us using the contact information provided at the top of this page. We will respond to your request within 30 days and may need to verify your identity before processing certain requests to protect your privacy and security.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided above. We will process your request promptly and in accordance with applicable laws.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the "Last updated" date at the top of this page and may notify you through other means such as email or a notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes indicates your acceptance of the updated policy.